IT Services Offered for Small Businesses
Your IT environment shouldn’t be a guessing game - whether you need simple fixes, proactive monitoring, or advanced training, every aspect of your technology should work to help your business thrive. Below is an overview of the IT services I provide to small businesses, explained in everyday language so you know exactly what each one means. From device management and security checks to disaster recovery planning and staff training, I’m here to keep your technology reliable, secure, and optimized for your needs.
Technology Workflow Optimization
• Work with staff to optimize and streamline all technology workflows
Helping your team work smarter, not harder - from how files are stored and shared to how systems interact - so technology supports productivity, not slows it down.
Device & System Management
• Device management (iOS, Android, etc.)
• Setup or delete workstations, user accounts as needed
I can manage all your business devices - phones, tablets, computers - including setup, updates, and access control so everything runs safely and smoothly.
Backup & Disaster Preparedness
• Verify local and/or cloud backups are running on servers and workstations, maintain off-site backup
• Update and maintain bootable server and workstations clones
• Maintain/adjust as needed disaster recovery plans, hurricane evacuation procedures, etc.
Backups aren’t worth much if they fail - I ensure your critical data is safely backed up and your disaster recovery plan works before disaster strikes.
System Updates & Security Maintenance
• Verify local and/or cloud backups are running on servers and workstations, maintain off-site backup
• Update and maintain bootable server and workstations clones
• Maintain/adjust as needed disaster recovery plans, hurricane evacuation procedures, etc.
Backups aren’t worth much if they fail - I ensure your critical data is safely backed up and your disaster recovery plan works before disaster strikes.
Cloud & Account Administration
• Administer Office 365/Google Workspace user accounts (if applicable)
Whether you run Microsoft or Google’s cloud productivity suite, I ensure accounts are configured correctly, secure, and optimized for collaboration.
Staff Training & Documentation
• Provide staff training on any technical issues as requested
• Provide shared documentation for users to keep track of all issues - solutions/workarounds are recorded for future reference
Technology works better when people know how to use it. I train your team and keep clear guides so knowledge doesn’t disappear when someone is out of the office.
IT Inventory & Generative AI Training
• IT inventory tracking
• Generative AI and LLM training
I track all your tech assets so nothing slips through the cracks - and I teach your team how to use AI tools like ChatGPT, Google Gemini, Sora, etc.
Ready to Help With Any IT Need
These services cover almost anything IT-related your business needs - from everyday support to advanced planning and training. If you’re unsure what you need, I’ll help you figure it out - schedule a free initial consultation so you get the right solution to meet the needs of your business!